Saturday, 13 October 2012

Unravelling Technology

I was all set for reposting a blog from October last year when I remembered this one posted in June 2011.

Oldest son has just bought himself a new iPod Touch - very swish with its scrolling touch screen and all those appealing app you can download...

...hmmmm the problem is he needs WiFi and internet access and that's where I crumple.

Andrew kept a red folder with all the numbers needed to set up our WiFi system, trouble is they make little sense to the most technical of readers and I'm afraid it is all gobble-de-gook to me.

When I bought myself a Kindle earlier in the year I almost gave up with the complications of setting the thing up - give me an old fashioned book anyday!

It was only because Andrew's brother was visiting that I got it sorted and didn't just give it away.

Any computer glitches and I am swearing at Andrew and his unique way of doing things.

"There's no need to shout." Oldest son says softly. (This is oldest son who is currently downstairs shouting at the FIFA referee on the PS3!)

Here are my thoughts from last June....

And the answer is? I don’t even understand the question!

I know it’s been a long time since I’ve written.  I’ve been developing other ideas, enjoying starting something new.  I do have some wonderful things to share with you….soon.

The trouble is I’m not good at finishing things.  I always long for a change and some excitement.

But someone told me the other day to keep writing as I unravel.  

Well I’ve unravelled so much that it feels like even my words don’t make sense anymore.  If I was clever enough I would end this post now with the words coming undone, unwinding and languidly dropping to the bottom of the page like squiggly spaghetti! 

I’ve just got off the phone from our internet, TV and phone provider.  It was some survey or other as I am "technically" a new customer.

I love the internet, email and my blog but I hate all the technology behind it because it is incomprehensible.

Now THEY… (I won’t name and shame for I fear all such providers of services are just as bad as each other and I do make it a policy NOT to name people on here so I will afford THEM the same courtesy.  A wise move if this ever gets published I could do without being taken to court – haha!  Although as this is ALL true….)

…THEY rang ME but still wanted me to answer all THEIR security questions before THEY would discuss my complaint.

Do THEY seriously think someone else is sitting in my home just waiting for THEM to ring?  Intent on slagging off THEIR company and giving me a reputation of being a moaning minny!

Now I know I am blonde but I do like to think I have some intelligence.  However I couldn’t answer any of THEIR questions and I had valid reasons for every one. 

I have no idea what speed of broadband we have – that was Andrew’s department!  It works and is fast enough for me, so why do I need to know the speed?

I don’t know when, “with our package”, we get free calls – Andrew set up a second internet line we use for outgoing calls and I have no idea how that works either, all I know is I successfully set up paypal to keep paying them (lower case) and they have never rang me for a customer satisfaction survey.

I don’t even know which method of payment I use!  It was direct debit but when THEY changed the last digit of the account and put it in my name THEY cancelled the mandate.

When I was in America last month my friend suggested I check my email.

“But I can’t.  Andrew set it up so my emails just come to my computer.”

“No you can check email anywhere.  You just have to log in.”

Armed with this superior knowledge I set about getting into my account.

I needed a password.  Now I know this - I gave THEM a password when I changed the account into my name.  This was going to be a doddle!


Not only was my password NOT accepted but on the screen came a message to check with ANDREW for access!

Not wanting to be beaten I tried his account with all the usual passwords he used to be confronted with MORE security questions!

I gave up.

This is where I am at the moment.  Some things are sorted, lots of things are sorted really.

But it is these last details that I am struggling with and if I am honest I am getting bored with them (lower case) and THEM (upper case)!

I want to start something NEW not tie up the loose ends I don’t understand and because of the way Andrew did things I don’t think anyone else can help either.

I am stuck in a rut which makes those blasted hurdles ever higher to climb over!

Andrew would have fixed this.  He would know.  He understood the “dark arts” of computing and could speak in techno babble. 
But he couldn’t work the washing machine, or cook a meal, or iron a shirt.  Sometimes I wonder how he would have survived if things had been the other way around.

It’s not a productive thought really.  Even the suggestion that I am coping better than he would doesn’t ease the pain.  OK I get some sense of pride but it is fleeting.

We were a team.  We did things together, balancing each other’s strengths and weaknesses.

“I can’t use the washing machine but I can mend it!” said Andrew with a grin.  I have a bolt holding the washing machine door on to prove it!

We were very traditional in our marriage.  I stayed at home and did “girl” stuff while Andrew went out to work and did the “boy” stuff.

But then other "stuff" is so unconventional, like an extra phone line and a door bell that is linked to the phone.  A lawnmower that has a piece of wood to hold the grass box in place and so many pieces of paper with passwords and numbers on for our complicated computer set up.  A house that is far from ordinary with all its associated issues!

There is so much still to unravel and before I can work on the answers there are some questions that still need some serious untangling!
On the plus side today I did manage to delete history from youngest son's laptop, resize the screen settings and get a game working that he couldn't - so maybe I'm not such a dumb blonde afterall!

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